Terms and conditions

Introduction

Welcome to www.streamlinedhq.com. These terms outline the rights and duties of both the User and the Provider regarding the Service and constitute a vital part of the binding agreement between them. Definitions of capitalized terms such as 'User,' 'Provider,' and 'Service' can be found in the 'Definitions' section of this document.

Definitions

Service - the Software, provided "as a service" (SaaS) through the website and customer support.

Customer - legal business subscribed to the Service

User - Customer or any individual authorized, allowed or caused by the Customer to access the Service.

Provider - Streamlined LLC, a limited liability company incorporated under the laws of the Republic of Serbia, reg. no. 22008609

Software - the business software applications offered within the Service, encompassing the functionalities listed on this website, along with any updates and substitutions the Provider may choose to implement periodically at its discretion.

Terms of use

Provider offers an online platform for managing various business operations. These terms outline the rights and responsibilities of both the User and the Provider."

By using the service, Users are deemed to have read and agreed to the terms of use. Provider retains the right to revise and alter the Terms of Use at any time without prior notice. The most current version is always available www.streamlinedhq.com.

This agreement becomes effective once the User indicates their acceptance by selecting the corresponding checkbox at the end of this document. Any new features added to the Services will be governed by these Terms of Use. Continued use of the Service following any changes implies User's acceptance of those changes. The most up-to-date version of the terms can be found at https://www.streamlinedhq.com/terms-and-conditions.

Violation of any of the Terms stated herein could result in Customer's account being canceled.

To access the Service, The Customer must be a valid, legally registered business listed in the local Commercial Registry

During the account creation process, a full legal name, email address, and all necessary information requested by the Provider must be submitted.

The User is responsible for providing accurate information. The Provider reserves the right to delete any account if there are doubts about its authenticity or if it potentially violates the Service's rules of use.

A valid bank card is not required to create or use a free account but is necessary for making payments. The Provider will periodically charge a recurring fee based on the type of account the Customer has subscribed to.

Service fees are charged upfront for each billing period and are non-refundable. There will be no refunds or credits for unused portions of the Service, including periods when the account is active but not used. This policy applies without exception

The User agrees that confirmation of receipt is not required when the contract is finalized solely through electronic communication.

If payment is not made or a payment is reversed, the User will be notified and User's access to the Service will be revoked after fifteen (15) days. All associated data will be deleted within ninety (90) days of the missed payment.

The Customer is responsible for keeping their account information confidential. The Provider is not liable for any damages or losses resulting from the Customer's failure to safeguard their login details.

Both parties agree to legally equate the client's signature with any other form of code or security identification. However, the service provider reserves the right to request written confirmation from the client when necessary.

All fees are exclusive of any taxes or duties imposed by governmental authorities. The Customer is responsible for paying these taxes or obligations.

The Provider reserves the right to modify or suspend the Service, either temporarily or permanently, at any time and for any reason, with or without notice, if deemed necessary. Additionally, the Provider reserves the right to change monthly fees with 15 days' notice.

The Customer is responsible for properly canceling their account, which can be done at any time through the profile menu. Upon cancellation, all content will be deleted after ninety (90) days. The Customer remains responsible for all charges incurred up to the point of cancellation, including the full monthly fee for the month in which the service is suspended. After cancellation, no further charges will be applied. The Provider reserves the right to cancel accounts or deny access to the Service for non-compliance with these terms of use.

If any of the conditions outlined here are deemed invalid or unenforceable, the validity and enforceability of the remaining conditions shall not be affected in any way.

The data entered by users into the Service is hosted on Amazon Web Services' servers in the European Union, ensuring compliance with data hosting regulations and providing the highest levels of security and accessibility in the market.

The user agrees not to resell, replicate, reproduce, or misuse any aspect of the Service without obtaining explicit written permission from the Provider. Furthermore, the Service cannot be used for storing, hosting, or transmitting harmful or unsolicited content.

The user is entirely responsible for accessing and correctly using the Service in compliance with applicable national and international laws, as well as adhering to principles of good faith, morality, proper conduct, and public order. The user specifically commits to diligently following these Terms of Use.

The Provider holds all Intellectual Property rights for any components of the Service that can be protected, including, but not limited to, the Service name, graphic materials, all related software, user interface elements, unique features, and related documentation. The Customer agrees not to copy, modify, reproduce, distribute, reverse engineer, decompile, or disassemble any part of the Service owned by the Provider. Additionally, the Customer agrees not to use robots, spiders, other automated tools, or manual processes to monitor or copy any content from the Service. The Provider does not claim any Intellectual Property rights over the content that the user uploads or provides to the Service.

The Provider makes no guarantees regarding the usability of the Service, user satisfaction, the continuous availability and uninterrupted, error-free operation of the Service, the accuracy of mathematical calculations performed by the Service, or the correction of any errors within the Service.

The Provider is not responsible for any direct, indirect, consequential, special, exemplary, punitive, or other damages resulting from the Customer's use of the Service. The Customer's sole remedy for dissatisfaction with the Service is to discontinue its use and cancel their account.